Microsoft Solitaire won’t open? Try repair before reset.
If Microsoft Solitaire Collection closes immediately or stops at a loading screen, begin by separating an app startup problem from a sign-in or service problem. Keep a note of the exact message and the point where it appears.
1. Check the app and Windows version
Confirm that the app is Microsoft Solitaire Collection rather than a similarly named card game. Open it from Start, not an old shortcut. Save work in other apps and restart the PC once. Check Microsoft Store for available app updates and Windows Settings for relevant updates.
2. Try the app’s Repair option
- On Windows 11, open Start → Settings → Apps → Installed apps.
- Find Microsoft Solitaire Collection and open its three-dot menu.
- Select Advanced options, if offered.
- Choose Repair, wait for completion and test the app again.
Not every app or Windows version offers the same controls. If a control is missing, do not substitute a registry edit or a removal command from an unrelated guide.
3. Understand Reset before using it
If Repair did not help, the app’s Advanced options may offer Reset. Read the confirmation on your device carefully. If you are unsure about the impact on your progress, stop and ask the publisher before accepting it.
4. Treat sign-in errors separately
If the app opens but cannot sign in, write down the error code and check the publisher’s service information. Repeatedly resetting the app does not establish whether an online service is available. Account ownership, purchases and subscription decisions must be handled through official support.
Is this a .NET Framework problem?
A loading screen alone does not prove a .NET fault. If the message explicitly names .NET or a particular runtime, record the exact wording and follow Microsoft’s guidance for that version. Do not install every framework version, download DLL files or disable security protections as a guess.
Common questions
Are Repair and Reset the same?
No. Repair is the gentler first option when available. Reset can clear local app information and settings, so review its warning before proceeding.
Can independent support restore a Microsoft purchase?
No. Use Microsoft’s official account and purchase support for billing, ownership and subscription issues.
Official references
Microsoft: Repair apps and programs in Windows · Microsoft documentation on app reset and repair.
Need help understanding the next step? See independent support options.