SecurityExpert Game Support

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A Firefox game opens but its rules window does not: check for a blocked popup

If a game keeps running but clicking its Rules button produces no new window, check whether Firefox indicated a blocked popup. Record the game address and the exact control you clicked.

Read the setting

Firefox Page Info shows site-specific popup permissions. Compare that setting with a visible blocked-popup indicator. A game can also show rules inside the existing page, so a missing second window alone does not establish the cause.

Compare a specific example

For example, the table responds normally but a rules link triggers Firefox’s blocked-popup notice. Look for a rules page on the publisher’s own site and keep global blocking in place. If there was no Firefox notice, check whether a panel opened behind the table or whether the publisher offers a separate rules link.

Frequently asked question

Does this explain a blank game screen?

This comparison covers a secondary window. A blank main game needs a separate check.

Publisher documentation